We hate to have our clients go through so much in order to have our products in their possessions, but we certainly take pride to ensure that each and every client of ours will have maximum satisfaction with our products and services.
Thus, in order to secure smooth and flawless transactions, we would like to note that:
Thus, in order to secure smooth and flawless transactions, we would like to note that:
- clients are advised to be patient with our deliveries as every piece of our product is carefully made by hand. thank you :)
- quoted prices exclude additional postal/delivery charges of which are to be borne by respective clients unless stated otherwise. postal charges within Singapore and Malaysia apply only to purchases below 5 items. postal charges outside Singapore & Malaysia varies according to locations and will be confirmed with clients upon initial order.
- the owners are not responsible for any lost or damages of items incurred throughout the course of postal deliveries. clients are advised to opt for registered mail, subjected to an additional $2 per order.
- corresponding order confirmations will be sent out upon receiving initial orders ,after which clients are advised to make payments within 3 days.
- orders will only be processed upon receiving proof of payments via email.
- items purchased are neither refundable nor exchangeable.
- custom orders and product packaging are subjected to additional charges depending on the extra materials needed, at the discretion of the owners.
- all items are available in different colours subject to availability. feel free ask us for details by mail.
- please do not hesitate to mail us for further enquiries.
